Error Message
Recovery Method
APPLIQUE position error – trying to do FUNCT when X/Y sitting in ‘stop for applique position’
Machine is stopped for an applique. Finish the applique or click the reset design button. 
Cutter not home
This message is displayed when the Start button is pressed to begin sewing or a Head Timing Function is performed, but the machine finds the cutting blade is not in its home position.
Open the Maintenance menu in AMAYA OS and select the Steppers tab. Under Cutter, click the Home button.
DSP Command Error
The motor controller received an invalid command sequence; this results in a fatal error and the CPU halts. Call your Melco service representative for help.
E-Stop Button Engaged
This message is not necessarily an error message; whenever the E-Stop button is engaged, this message is displayed. If you do not want the E-Stop button to be engaged, turn the button to the right to disengage.
If this message is still displayed after you have disengaged the E-Stop button, see the
for some E-Stop button troubleshooting tips.
GOTO func error – trying to do GOTO stitch/color when already doing some function, ie:trace,sew
Wait until the machine has completed performing the current function. Then you can perform the Move function.
Grabber not home
The safety grabber is not fully retracted to its home position. Make sure the grabber is not caught.
Then Open the Maintenance menu in AMAYA OS and select the Steppers tab. Under Grabber, click the Home button.
HOOP CENTER error – not allowed when in middle of sewing a design
You have tried to center the hoop while a design is sewing. Wait until the design is completed sewing to center the hoop.
HOOP Limit
If the X beam or Y beam motion is not within the sewing field limits when the machine is running, the machine will stop and AMAYA OS will give this error.
Select a larger hoop in AMAYA OS.
Missed headup while sewing
The Z axis controller missed a Head Up signal. The machine waits for another 150 degrees of rotation, and if the signal still hasn't been seen, stops sewing.
Open the maintenance menu in AMAYA OS. Select the Head Timing tab and click the Head Up Button. Then press the Start button.
If this happens frequently call your Melco service representative for help.
NO design qued – pressing start key with no design selected
Load a design to the AMAYA. Then press the Start button.
No trace Data
Load a design to the AMAYA. Then press the Start button.
Not allowed while sewing – trying to do function while sewing
Wait until the machine has completed sewing.
Not at headup
You are trying to execute a move function or color change function when the sewing head is not at Head Up.
Open the maintenance menu in AMAYA OS. Select the Head Timing tab. Then click the Head Up Button.
Not on a valid needle
The needle case has been manually moved. Push the E-Stop button, then disengage the E-Stop button by turning it to the right.
Outside sewing field – trying to TRIM outside of selected hoop sewing field
You are trying to do a Trim Immediate when the needle is outside of the selected hoop limits.
Select a larger hoop in AMAYA OS.
RETURN ORIGIN error – not in middle of a design, function not allowed
You have tried to return to origin when you are not in the middle of a design.
Thread Break
Make sure the thread path is clear, there is bobbin thread, and the needle is installed correctly. Rethread the needle and press the Start key.