The Factory Defaults dialog box can be opened by selecting Tools->Factory Defaults. You can restore the default settings for Complex Fill, Column 1, Column 2, Singleline Columns, Walk Stitches, Lettering, the Workspace Area (View Window), Color Palette and Grid/Origin.
An example of how to restore the current settings to the factory default settings follows:
Start DesignShop.
Open a design with one or more of the element types listed above.
Change the properties for one or more of the element types listed above.
Select Tools->Factory Defaults.
To restore defaults for each type you changed, left-click to check the box beside the element type. Then click OK. This should restore the defaults at all selection levels (project, design, element).