Thread Feeder Troubleshooting

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Thread Feeder Rollers

The AMAYA thread feed rollers are consumable parts (need to be replaced periodically) because they wear out. Wear of the rubber on the thread feeder roller can occur because of the following reasons:

If you are experiencing any of the following problems, it is recommended that you check the thread feeder rollers.  It is possible that worn out rollers could be the source of the problem.

If you can easily pull thread without lifting the pinch roller, you need to inspect the thread feeder roller for wear/damage.  Click here for instructions on removing the roller.

After the roller is removed, inspect it for nicks or a groove in the rubber (the following image displays a roller with a groove in the rubber).  If the roller is damaged or worn, it needs to be replaced. Click here for instructions on installing the new thread feeder roller.

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It is possible for rollers to become coated with silicone (from certain threads, such as rayon thread).  This silicone makes the surface of the roller very slick.  If needed, use a clean cloth to remove the silicone coating from the surface of the roller.

Follow the guidelines in the table below to troubleshoot thread feeder roller, pinch rollers, and other thread feeder issues.

Problem

Probable Cause

Solution

Thread wrapping around thread feeder roller

Clear the resulting "birdnesting" in the thread feeder following the procedures shown in "Clearing Thread from Thread Feeder Roller"

Thread feed setting to high

Decrease the thread feed.  Refer to "Thread Feed Tab" in the AMAYA Operator Manual.

Material feed too high

Decrease the material feed.  Refer to "Thread Feed Tab" in the AMAYA Operator Manual.

One of settings on the "Color Settings" tab in AMAYA OS to high.

Adjust it down.  Refer to "Color Settings Tab" in the AMAAY Operator Manual.

Nicked or damaged thread feeder roller

Replace the roller

Damaged rubber pad on roller

Pulling thread through without lifting up the roller.  (This creates a groove in the rubber pad or cuts it).

or

Miss-trims (when thread is not trimmed and the needlecase moves, this can cause the thread to create a groove in the ruuber pad).

Replace the roller








Hook timing
may need to be adjusted; trimmers may not be trimming properly

Broken thread feeder arm

Lifting or forcing thread feeder arm up

Replace thread feeder assembly

Jumpy or uneven thread feed

Broken teeth on drive gears.

If the thread feeder gear on the thread feeder stepper motor is damaged, replace it.  If the gears in the thread feeder assembly are damaged, replace the thread feeder assembly.

Thread feeder out of adjustment.

Readjust the thread feeder assembly.