Servo Motor Errors

(Move Time Out, Tracking, and Over Current Errors)

bar.bmp

This error occurs when the machine takes too long to find the home or index position when the software is prompted to move.  Typically, this is a break in continuity of home sensor circuit.

Troubleshoot motor timeout errors using the following procedures for the affected motor:

Step

Action

Result

Next Step/Solution

1

Look for an obstruction to the respective axis served by the motor.  Obstructions can include, but are not limited too: fabric stuck in the machine, corrosion to the shafts, lack of lubrication, damaged bearings.  You might have to replace both the shafts and bearings if lack of lubrication is the cause.

Dry shafts or rails but no corrosion

Lubricate the shafts

Dry shafts or rails, corrosion present

Replace the shafts

Damaged Bearing

Replace the bearing

Obstruction found

Remove obstruction

No damage or corrosion

Go to Step 2

2

Check the belt tensions and condition of the belts for the respective motor servicing the axis.

For x-axis errors, also check the adjustment on the carriage bearings.

Tensions loose or tight

Retension belt

Tensions in specification

Go to Step 3

3

Inspect the main PCB for obvious damage around the area where the motor harness connects to, especially the frets.  Look for burned items.

Visible electrical burn or other obvious PCB damage

Replace the main PCB

No obvious damage

Go to Step 4

4

 

Look for loose optical sensors, harness connections, or obvious damage to the harnesses

 

Damaged

Replace it

Loose

Tighten screw or connector

No loose connection or damage

Go to Step 5

5

Conduct an optical sensor test to verify that the optical sensors servicing the affected circuit are working

Sensors defective

Replace the sensors

Sensors good

Go to Step 6

6

Reboot the AMAYA OS software and turn the machine off and then back on.

Problem does not recur

Probably data corruption in the firmware or software

Problem recurs

Go to Step 7

7

 

Conduct a Servo Motor Resistance Test to check the resistance of the windings on the motor servicing the circuit with the error

 

Ohms measure near zero or inconsistent with other phases.

Replace the motor

Resistance is within specifications

Go to Step 8

8

Problem is caused by something in the circuitry of the main controller PCB

You will probably need to replace the main controller PCB

Contact Melco Technical Support and discuss the problem with them.

AMAYA OS Error Message Index